We always eager to meet new people who would like to work with us, so if we don't have a position suitable for you at the moment then please feel to drop your cv to firstname.lastname@example.org.
WJP Software Limited are a small Software Development and Consultancy Company based in Bedale on the edge of the Yorkshire Dales. We specialise in writing software for NHS, private healthcare, and public sector organisations. We have a combination of .net Client and Web Applications we develop and support. We pride ourselves in developing excellent, simple to use software by listening to our customers and having an agile approach to development as well as providing first class support to our customers.
Customer Support Advisor
We are looking for a dedicated, reliable, and efficient person to become an expert user of our software and provide excellent customer support to our expanding customer base.
The job will involve working with and understanding the software we develop; therefore, you will have competent IT skills. We are also looking for a team member who can resolve simple customer problems, train customers, offer advice, pass a query onto our developers, install software and onboard systems. However, this is a large element of liaising with our customer base. There is also an element of marketing and managing our social media presence. You must also have a high level of attention to detail, effective organisational and communication skills (both written and interpersonal) and experience of providing excellent customer service.
This job is offered on a full-time or part-time basis (minimum 9.10 am – 3.00 pm Monday – Thursday, Min 20 hours). You will have the opportunity to be actively involved in the ongoing development of the business. You must be self-motivating as you will be required to work without supervision frequently.
Salary: £16,000 - £18,000 (Band B) Dependant on Experience (Pro Rata for PT)
Closing Date: 7th July 2021
Job Description: Download the Job Description
Please email at email@example.com for an application form.